Reference

Your Agreement with dota88 Starts Here

These Terms & Conditions form the binding agreement between you and dota88 the moment you open an account or access any part of our platform at dota88.today.

Account AgreementDANA, OVO, GoPay, QRISIndonesia CoverageAccount Security TermsAccess Where Local Law Permits
dota88 Your Agreement with dota88 Starts Here
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear or you believe your account has been affected by an incorrect application of our policy, our support team is available around the clock — 24 hours a day, 7 days a week — through three direct channels. Players in Jakarta and Yogyakarta regularly reach our team via live chat for same-session resolution of account and terms-related questions.

Team online

Live Chat

Access live chat directly from your dota88.today account dashboard. Our agents are online 24/7 and can address terms disputes, account access questions and policy clarifications in real time.

Email Support

Send detailed terms-related queries to our support address listed in your account profile. We aim to respond within 24 hours and will reference the specific clause that applies to your situation.

Help Centre

Browse our self-service Help Centre at dota88.today for clause-by-clause breakdowns of account rules, payment eligibility conditions and the steps to request a formal review of any terms decision.

ACCOUNT PROTECTIONS

How We Apply These Terms to Your Account

Trust in a set of terms comes from how consistently they're applied. Every policy action we take — from reviewing a withdrawal to flagging a login anomaly — references the same Terms…

Data Handling

We collect only the account data required to verify your identity and process payments via DANA, OVO, GoPay or QRIS. Data is stored with AES-256 encryption and is never sold to third parties under any circumstance covered by these terms.

Cookie Policy

dota88.today uses session and preference cookies to keep your account logged in and remember your lobby settings. You can manage cookie permissions from your browser settings; disabling functional cookies may affect account session continuity.

Account Security

Under these terms, you are responsible for keeping your login credentials confidential. We enforce two-factor authentication prompts on new device logins and will suspend an account immediately if unusual access patterns are detected.

Data Retention

Account records, transaction logs for QRIS, GoPay and OVO payments, and correspondence with support are retained for a minimum of five years as required by our operating obligations. You may request a data summary via the Help Centre.

Policy Change Notices

When we revise these Terms & Conditions, we publish an in-platform notice and send an email to your registered address at least 7 days before the change takes effect. The updated version is always at dota88.today/terms-conditions/.

Requesting Changes

If you need to update the personal details on your account — including the DANA or OVO wallet number linked for withdrawals — submit a request through live chat or email. Identity re-verification is required before any change is processed.

Common Questions About Our Terms & Conditions

These are the questions we receive most often about how our Terms & Conditions work in practice. Each answer references the specific account or payment context it applies to so you can find the relevant clause quickly.

Yes. Every transaction processed through DANA, OVO, GoPay or QRIS is subject to these terms. Payment-specific rules — such as minimum deposit amounts and withdrawal verification steps — are described in the Payments section of the full terms document at dota88.today/terms-conditions/.

You can formally dispute any decision by contacting our support team via live chat or email within 30 days of the decision. Our team will review the relevant clause, log your case and respond with a written outcome referencing the applicable terms.

No. We are required under our own policy to give at least 7 days' notice before any substantive change takes effect. Notification is sent to your registered email address and displayed as an in-platform banner when you next log in to dota88.today.

Access and eligibility under these terms depends on local law. We apply the same account rules across Indonesia, but certain features or payment rails may be restricted in specific regions. Check the eligibility section of the full terms for details.

Submit a data request through the Help Centre at dota88.today or via email to our support address. We will compile your account records, transaction history and correspondence and deliver them to your registered email within 14 business days.

Accounts may be suspended for breach of identity verification requirements, suspected unauthorised access, or chargebacks on DANA, OVO or GoPay transactions. You will receive an email notification with the applicable clause and the steps to request a review.

No. The Terms & Conditions govern your right to use dota88.today, including account rules and payment obligations. The Privacy Policy is a separate document covering how we collect and store your personal data. Both documents are accessible from the footer of dota88.today.